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Payments, Charges & Refunds

Last Updated: 7/8/2016 12:01 PM

School Meal Payments is your portal to convenient, secure meal account management. We make it easy to apply funds to your account, check your account balance, and schedule future meal account prepayments.

Free and Reduced Price Meal Instructions and Application

Meal Charge Procedure and Courtesy Snack

The policy for students without adequate funds to purchase school meals allow them to charge up to $10.00.  Students, who do not have money and who have a negative account balance of $10.00, will receive a substitute meal.  The cost of a substitute meal is .75 cents and consists of a sandwich, juice or milk and one serving of fruit or vegetable.

Students who owe for charges are not allowed to purchase supplemental sale items.

Supplemental sale items cannot be charged.  The signed parental permission form must be on file if a student is not allowed to purchase a supplemental sale item from their account.

To prevent your child from being offered a substitute meal, please provide money for your student’s meals each day or prepay for meals in advance.  School cafeterias make every effort to inform students and parents when funds are low with notices sent home via students, verbal reminders to students, and or emails.

Parents are responsible to ensure that children have an adequate lunch from home or sufficient funds to purchase school meals.  To assist parents, student account balances can be monitored at any time via our online payment program ( .  This service can be used regardless of whether you use the online funding option (a service fee is charged) or send cash or checks directly to the school.  Create an account for each student, then throughout the year monitor the student meal account balance (or fund their account).  Add your student(s) by entering their student ID# and selecting their school.  The account balance displays in the middle of the screen.  We highly recommend that you set a Low Balance Alert ($10 or higher is suggested) using the links on the page to receive an email reminder when funds are low.

During the month of May, students who owe $5 or more will not be allowed to charge meals and will receive a substitute meal (the cost is .75 cents).

Refunds and Transfer of Funds

Funds remaining in student accounts at the end of the school year will stay in their account for the next school year.  However, if you wish to request a refund or to transfer funds to another child's account, provide the information needed to process refund/transfer request.  Refund requests must be sent in writing to the School Nutrition Accounting Office.

Returned Check Procedures

The amount of an unpaid check plus bank fees will be charged to the student account balance.  If the student account balance is not sufficient to cover the amount, Cherokee County School System has a contract with an outside company to collect checks that are returned unpaid.  This company will attempt to collect a check electronically if it is returned by your bank for any reason.  If your check is returned unpaid, the face amount plus an additional fee authorized by the State of Georgia will be collected by the company electronically from your account when the money is available.  If you write a check to us, you are consenting to allow the contracted company to electronically collect the face amount and additional fees if funds are not available to cover the check upon initial deposit to our account.